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Product tour |
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| Quick links |
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| Customers Testimonials |
 The installation was smooth and painless, the system itself is intuitive and above all, very easy to configure and use without the need of any IT professional.
Charles Arnett (Cincinnati, USA)
We tried several support ticket systems, from small to large but none of them suited our needs. Supportickets.com helped us by adapting their service to meet our specific requirements. I would like to thank the support team for the effort they make.
Kenneth Baxter (London, UK) |
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| Whitepapers |
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Help Desk Software |
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Service Desk Management |
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Customer Satisfaction |
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Help Desk benefits |
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Knowledge Management |
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We provide 3 customer interface to use on your website:Integrated, Onsite, External. The administration remain the same.
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Administration
link:. [http://www.yourwebsite.com/[folder_where_system_installed]/admin/ |
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Visitor side
Interface 1 - Integrated
a) install the system
b) paste the code we provide between the [HEADER](top) and [FOOTER](bottom) on your "Contact" page
c) when visitors click on "Contact" they stay on your website (system fully integrated) |
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Interface 2 - Onsite
a) install the system
b) add a link "Contact" on your website. [http://www.yourwebsite.com/[folder_where_system_installed]/
c) when visitors click on "Contact" they stay on your website (ajax window) |
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Interface 3 - External
a) install the system
b) add a link "Contact" on your website. [http://www.yourwebsite.com/[folder_where_system_installed]/
c) when visitors click on "Contact" they're redirected to the support ticket system |
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